Samsung SEK-2000 Manual do Utilizador descarregar pdf (Página 158)

152

I can't see 3D images clearly.

Testing 3D Picture Quality

Support > Self Diagnosis > 3D Picture Test

Try Now

If you have not paired your 3D glasses with the TV, pair them first. To test 3D picture quality, you must be

wearing 3D glasses and the glasses and the TV must be paired.

Put on the 3D glasses, navigate to Support > Self Diagnosis and select 3D Picture Test. The 3D Picture

Test displays a high definition picture to examine the 3D screen for flaws or faults. If the test fails to

identify a problem, there may be a problem with an external device or the signal strength.

If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact

Samsung’s Call Center for assistance.

If the test picture is displayed properly, there may be a problem with the external device. Please check the

connections. If the problem persists, check the signal strength or refer to the external device’s user manual.

There is something wrong

with the TV.

Try this!

The 3D glasses are not

working correctly.

Make sure the glasses are powered on.

The 3D feature may not work properly if there is another 3D product or an electronic

device running nearby.

If there is a problem, keep other electronic devices as far away as possible from the

3D Active Glasses.

I can't see 3D images

clearly.

The ideal viewing distance is three times or more the height of the screen.

We also recommend watching 3D content with your eyes level with the screen.

The batteries in the 3D

glasses are dead.

Turn off the 3D glasses when they are not in use. If you leave the 3D glasses on,

the battery lifespan is shortened.

There is a problem with the broadcast.

There is something wrong

with the TV.

Try this!

The TV is not receiving all

channels.

Make sure the coaxial cable is connected securely.

Run Setup (System > Setup) or Auto Program (Broadcasting > Auto Program) to

add all available channels to the channel list..

Verify that the antenna is positioned correctly.

There are no captions with

digital channels.

Go to Caption (System > Accessibility > Caption) and change the Caption Mode.

Some channels may not have caption data.

The picture is distorted.

The compression of the video content may cause picture distortions. This is

especially true with fast moving pictures from sports programs and action movies.

A weak signal can cause picture distortions. This is not a problem with the TV.

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