Samsung ML-331X Manual do Utilizador descarregar pdf (Página 213)

Printing problems

109

6. Troubleshooting

The machine prints,

but the text is wrong,

garbled, or

incomplete.

The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have

already printed successfully. If possible, attach the cable and the machine

to another computer that you know works and try a print job. Finally, try a

new machine cable.

The wrong printer driver was selected. Check the applicatinon’s printer selection menu to ensure that your

machine is selected.

The software application is

malfunctioning.

Try printing a job from another application.

The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on

again.

If you are in a DOS environment, the font

setting for your machine may be set

incorrectly.

See "Changing the font setting" on page 68.

Pages print, but they

are blank.

The toner cartridge is defective or out of

toner.

Redistribute the toner, if necessary.

If necessary, replace the toner cartridge.

The file may have blank pages. Check the file to ensure that it does not contain blank pages.

Some parts, such as the controller or the

board, may be defective.

Contact a service representative.

Condition Possible cause Suggested solutions

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Samsung ML-331X Manual do Utilizador Página 213