Samsung SCM-100R Manual do Utilizador descarregar pdf (Página 4)

Can the SCM provide call trafﬁ c reports?

For more information about the SCM contact:

John Robinson

Enterprise Business Development Manager

SAMSUNG TELECOMMUNICATIONS AMERICA

Tel. 972-889-6746

www.samsung.com/bcs

How can I get support for this product?

Samsung Authorized Dealers are located nationwide for complete support everywhere, pre-and post-sale.

What are the System’s Capacity and Specs?

SYSTEM CAPACITY

Users Maximum 3,000

Gateway Maximum 256

CPS 50

Concurrent Call 1,000

Conference Channel 128

UMS Channel 64

HARDWARE

SPECIFICATIONS

Rack Unit 1 RU

CPU 1 Quad Core Processor

RAM 4GB

REDUNDANCY System

Active-Standby

Active-Active

How do I learn more?

Yes. The SCM comes with a reporting functionality that provides statistical information for calls generated in the system by

hours, dates and months, i.e.: internal calls, outbound-inbound calls, tandem calls, call failures, failure reason calls and all

calls. The system also provides system and call performance reports and as well as ACD lite reports.

1.800.876.4782 samsung.com/bcs

of Samsung Electronics America, Inc. and its entities. Design and speci cations are subject to change without7this document is for information purposes only and

should not be taken as a commitment by Samsung Telecommunications America or used for engineering or con guration purposes.

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